Privacy Policy

This page contains privacy information and tools to manage privacy settings related to solutions and websites owned by Avail Intelligence Software i Malmö AB (“Avail” or “We”). Avail know that you care about how your personal information is used and shared, and we take your privacy seriously. Avail have published these privacy statements in order to demonstrate our commitment to your privacy.

If you have any questions or concerns regarding your privacy, please email info@avail.com. Your privacy is important to us and we will make every effort to resolve your concerns.

Frequently Asked Questions

Question: My Facebook page contains advertising from Avail. Can you remove it?

Avail is an advertiser on behalf of our clients. Occasionally, we may advertise on Facebook. However, we are not responsible for if and where the ad is placed by Facebook. Even if you choose to opt out of our personalized advertising, other advertisers can still serve banners in the same spot.

Question: Even after opting out, I’m still receiving personalized ads

There are several companies that develop personalized advertising solutions. Thus, opting out of Avail’s personalized advertising does not prevent other companies serving personalized advertisements. If you wish to opt out of these advertisements as well, follow the instructions that accompany the ad – normally marked by an “info” icon.

For more information, please follow these links to the privacy policy you would like to read:

Personalized Advertising Privacy Policy

What is Personalized Advertising?

The purpose of personalized advertising, or retargeting as it is also often referred to, is to increase the relevancy of advertising to consumers, by better understanding what they are interested in. Instead of broadcasting the same advertisement to every visitor to an online site, Avail enables online retailers to tailor the content of each ad to the person viewing the ad. We believe this creates more relevant and valuable advertisements for consumers, and thus, a better online experience when visiting advertising-supported websites.

Who are Avail?

Avail is a company specializing in developing solutions (technology and associated services) that help online retailers create more relevant merchandising and advertising. We help our customers - i.e. online retailers - make better use of what they know about their customers - i.e. consumers - by understanding the interests they have expressed while visiting their online store, and tailoring promotions to match. Our software constructs and serves personalized advertisements on behalf of our customers.

To learn more about Avail, please visit www.avail.com.

What Do Avail Know About Me?

Avail do not know who you are. The Avail software relies on an HTTP cookie to gather behavioral data, i.e. page clicks and purchases made while visiting the online store belonging to one of our customers. This data is anonymous and can not be used to identify you, i.e. we don't know or store your name, where you live, your credit card number, your social security number or anything else that could be used to identify you.

Opting Out / Opting In

If you no longer wish to see personalized banners, please click "opt-out" below. If you have already opted out, and wish to receive personalized advertising again, please click "opt-in".

Please note that:

  • This will not mean that you wont see any banners at all, it means that we won't use your behavior data to create the banner.
  • In order for us to know that you opted-out, we need to set a cookie called "optout". If you delete this cookie, we won't no longer be able to know that you opted-out and you will need the do this procedure all over again.
  • Due to the current technology, we are also unable to see that you opted-out cross different browsers, this means that you need to do this procedure for every computer and browser that you use.

Avail Website Privacy Policy

By accessing the Avail website at (www.)avail.com, including all related pages ("Site"), including any subscription based features or services offered by Avail through the Site (collectively, the "Service"), you are accepting the practices outlined in this Statement.

What Does This Privacy Policy Cover?

This Statement covers Avail's collection and use of personal information that Avail gathers when you are on the Site and when you use the Service.

This Statement does not apply to the practices of third parties that Avail does not own or control, or to individuals that Avail does not employ or manage.

What Personal Information About Me Does Avail Collect?

Our primary goal in collecting information is to provide you with a friendly, personalized, and efficient experience. We collect the following types of information from our customers:

Information You Provide to Us:

Avail collects identifying information when you use the Service, when you visit the Site (including, without limitation, any avail.com web pages or landing pages), and when you enter promotions or contests. For example, we require customers who register to use the Service to give us the following personal information: their name, company name, address, phone number, and e-mail address, and financial and billing information.

When you initially express interest obtaining additional information about the Service, or when you register for the Service, we may also ask for additional types personal information, such as title, department name, fax number, or additional company information, such as annual revenues.

All financial and billing information that we collect from you is used for the purposes of checking your qualifications as a prospective customer and billing you for the Service. Such billing information is not used by Avail for marketing or promotional purposes. Avail may use a third-party intermediary to manage the credit card and billing processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card and billing processing.

Please note that some information about you may remain in our records after the end of your trial or subscription.

Automatic Information:

We receive and store certain types of information whenever you interact with us via our website. Avail automatically receives and records certain "traffic data" on our server logs including your IP address, the page you requested, and your communications and interactions with other site registrants. Avail uses this traffic data to help diagnose problems with its server and analyze trends.

Avail uses both own server software for recording traffic data, and reputable 3rd party software, such as Google Analytics, which typically records traffic data by means of a Javascript placed on the site.

E-mail Communications:

We may receive a confirmation when you open an e-mail from Avail if your computer supports this type of program, in order to help us make e-mails more interesting and helpful. We may also send out emails with information regarding Avail or our partners including promotions and events. Customers can opt out of being contacted by us by sending an email to info@avail.com or through the links provided in emails sent.

Information From Other Sources:

For purposes such as improving personalization of our Service, we may receive information about you from other sources and add it to our account information.

What about Cookies?

Avail employs HTTP cookiesin order for its server to recognize a return visitor as a unique user.

The "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies.

Will Avail Share Any of the Information it Receives?

Information about our customers is an integral part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only with entities that are controlled or controlled by or under common control of Avail, and as described below:

  • Agents

    We employ other companies and people to perform tasks on our behalf and may need to share your information with them to provide products or services to you. Examples may include removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service.

  • Promotional Offers

    We may send offers to certain customers on behalf of other businesses with whom we have a partnership. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please send an email to marketing@avail.com.

  • Business Transfers

    In some cases, we may choose to buy or sell assets or businesses. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if Avail, or substantially all of its assets, were acquired, customer information would be one of the assets that are transferred.

  • Protection of Avail and Others

    We may release personal information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Avail, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  • With Your Consent

    Except as set forth above, you will be notified when your personal information may be shared with third parties.

How can I correct or remove information about me?

If you feel that any personal information about you that has been collected and stored by Avail might be wrong, or you would like for us to remove you from our systems, please notify us at marketing@avail.com so that we may correct or delete the information.

What Choices Do I Have?

As stated previously, you can always opt not to disclose information, even though it may be needed to make a purchase or take advantage of an offer made by Avail.

You are able to add or update certain information as described in the "How can I correct or remove information about Me" section above. When you update information, however, we may maintain a copy of the unrevised information in our records.

As explained earlier, the "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. Please note, however, that if you do not enable cookies, you will not be able to take advantage of some of our attractive features.

Conditions of Use

If you decide to visit the Avail Site, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Swedish law.

Third Party Sites

Other websites may contain links to the Site. These other websites are not under Avail control, and such links do not constitute an endorsement by Avail of those other websites or the services offered through them. The privacy and security practices of websites linked to or from the Avail site are not covered by this Privacy Statement, and Avail is not responsible for the privacy or security practices or the content of such websites.

Changes to Privacy Policies

Avail may amend its Privacy Policys. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our privacy policy, we will notify you by posting the revised notice on our Site or sending you an email so you are always aware of what information we collect, how we use it and under what circumstances if any, it is disclosed.

Privacy Policy Effective Date: October 1, 2011